Our terms and conditions pertaining to returns and exchange is as follows:-
If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. Our return and exchange policy is however subject to the following:
(a) Items should be exchanged with in a week time unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.Please inform our customer care department in the event any Goods/Products are delivered without tags
(b) All custom made orders are non-returnable/exchangeable.
(c) All early delivery orders will be considered as custom made.
(d) In case of any return/store-credit or alteration the shipping charges will be borne by the customer.
(e) “RABANI & RAKHA ” will not be not responsible for any damage caused in return transit of the product.
We shall not be able to process the cancellation if the order/orders are processed.